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RETURN/REFUND POLICY

 
 
 
 
 
 
 
 
 
 

Statement of Cancellation Rights


You may cancel a contract from the day you enter into the contract until 10 days after you receive a copy of the
contract or statement of cancellation rights. You do not need a reason to
cancel. If you do not receive the goods or services within 30 days of the date stated in the contract, you may cancel this contract within one year of the contract date. You lose that right if you accept delivery after the 30 days. There are other grounds for extended
cancellation. For more information you may contact the provincial/territorial consumer affairs office. If you cancel this contract, the seller has 15 days to refund your money and any trade-in or the cash value of the trade-in. You must then return the goods.
To cancel, you must give notice of cancellation to the address below or in the contract. You must give notice of cancellation by a method that will allow you to prove that you gave notice, including fax, mail or personal delivery.


Address for Notice: Chalk Couture 389 W 12800 S, Ste 510, Draper, UT 84020

 

Refund/Return Policy


Chalk Couture™ offers a 30-calendar day satisfaction guarantee policy to all customers and
Designers. Product must be returned to Chalk Couture in undamaged and unused condition, in its original packaging, within 30 calendar days of the date on which the product is delivered. Shipping charges will not be refunded.

Product received by customers or Designers in damaged condition will be replaced by Chalk Couture within 30 calendar days of notification. Chalk Couture reserves the right to replace damaged product immediately or upon return of the damaged product to the company.


All products to be returned must be accompanied by the following:

  • A Return Authorization Number written on the package (see below);
  • A copy of the original packing slip; and
  • Product in its original packaging.


A Return Authorization Number can be obtained by calling or emailing Designer
Services/Customer Support at 844.673.6316. This Return Authorization Number and the order number must be clearly and legibly written on each carton returned.


Proper shipping carton(s) and packaging are required when re-packaging the product(s) being returned for replacement. It is suggested you use the best and most economical means of shipping.


Chalk Couture does not accept shipping-collect packages.


All returns must be shipped to the address below:


Chalk Couture Returns
389 W 12800 S. Suite 510
Draper, UT 84020